Contact
One address, and an honest account of what it can and cannot resolve.
Everything to do with this website arrives at one address: [email protected]. It is read by the people who write these pages and by nobody else.
Where this address helps
- A figure here that does not match the jar or the checkout
- A price the seller has changed since this page was written
- A link that fails, an image that will not load, a page that breaks
- A question about how this site is funded
Where the seller helps instead
- The location and timing of a delivery
- Amending an address, a quantity or a payment method
- Opening a refund inside the sixty day window
- Access to the six digital guides
Their support address is on the order confirmation. Nothing about an order is visible from here, so a message about one only adds a day to its handling.
Health questions
These belong with a pharmacist or a doctor, who can put the panel next to your own history and whatever else you take. That is a combination no website has access to.
Corrections
The most useful message this address receives is a correction, and the ones acted on fastest name the page, quote the sentence and point at where the better figure came from. A link to the seller's own page carrying a different number usually ends the matter in a single reply.
Prices and guarantee terms are the two things that move, and neither change reaches this site automatically. A reader who notices the checkout and a page here disagreeing is often the first warning either way.
Timing
Messages are read in order and generally answered within a couple of working days. Nothing sent here is added to a list, and nothing is passed to the seller.